BUSINESS AUTOMATION MONITORING, MAINTENANCE AND DEVELOPMENT
BUSINESS AUTOMATION MONITORING, MAINTENANCE AND DEVELOPMENT

BUSINESS AUTOMATION MONITORING, MAINTENANCE AND DEVELOPMENT

INTRODUCION

Business automation is a corporate house with infrastructure where all business units effectively cooperate together complying with certain instructions under control of technology infrastructure. Business automation requires maintenance and constant development in order to effectively serve business needs. Improperly organized maintenance and continuous improvement stages results to the point that system does´t corresponds to the constantly changing business needs, leading to reimplementation while loading resources and budget.

Monitoring is the key for preventing system breakdowns and processes bottlenecks. Applying unique analytical methodologies, our experts contantly update actual business requirements and provision cost effective methodological and technological solutions. As an option, R&B efficiently operates with lecense maintenance and technical support budgets, controlling software vendors and 3rd parties on services and prices quality compliance.

services

BUSINESS AUTOMATION MONITORING,
MAINTENANCE AND DEVELOPMENT

  1. Business automation is a corporate house with infrastructure where all business units effectively cooperate together complying with certain instructions under control of technology infrastructure. Business automation requires maintenance and constant development in order to effectively serve business needs. Improperly organized maintenance and continuous improvement stages results to the point that system does´t corresponds to the constantly changing business needs, leading to reimplementation while loading resources and budget.
  2. Monitoring is the key for preventing system breakdowns and processes bottlenecks. Applying unique analytical methodologies, our experts contantly update actual business requirements and provision cost effective methodological and technological solutions. As an option, R&B efficiently operates with lecense maintenance and technical support budgets, controlling software vendors and 3rd parties on services and prices quality compliance.
  3. Important components for qualified maintenance are adequate monitoring, internal 1st line support team and independent 2nd line consulting support provider. R&B assists to establish automation 1st line support processes, train internal support team along with busiess users, while driving continuous optimization of the processes and provisioning automation infrastructure maintenance. Our approach allows to effectively maintain business proceses and support automation for business benefits and growth.
  4. Automation development is another important component, supplied within maintenance & support service, that may substantially influence business growth and competitiveness. Automation should permanently support always changing business environment and comply with enterprise demands, therefore, apart from monitoring and maintenance activities, processes development and system changes should be performed with high quality in order to re-assure trouble free operation for running business.